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Frequently Asked Questions

✔ Built for student living
✔ Affordable upgrades
✔ Fast nationwide shipping
✔ Secure checkout
✔ Modern, aesthetic products

Email us at: Dormcozy@outlook.com
We respond within 24 hours.

Once your order ships, you'll receive a tracking number via email.

Yes. All payments are protected with secure SSL encryption.
Your information is safe.

Yes, we ship to select international destinations. Shipping costs are calculated at checkout.

Orders are processed in 1–3 days.
Delivery takes 10–22 business days nationwide (South Africa).
Tracking details are sent once shipped.

We accept secure debit/credit card payments and other safe checkout options available at checkout.

Contact us within 48 hours with photos.
We’ll resolve it quickly — replacement or refund.